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christina — Mid-Level Administrative Specialist from Indonesia

christina

Mid-Level Administrative Specialist

Indonesia 6+ years
Open to offersNew to Platform
Languages
EnglishIndonesian
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About

Christina is an experienced Administrative Professional with over a decade in executive support, customer service, and administration. Her career began as a Secretary at PT Excelcomindo Tbk, where she effectively managed the General Manager's schedule, handled email communication, and coordinated administrative tasks with the HR Department. Christina's meticulous attention to detail ensured timely processing of business travel arrangements and financial activities. Later, as an English Teacher at Hampton's Park Apartment, she trained receptionists in professional English communication, focusing on customer service skills. Christina's expertise extends to managing check-ins and reservations as demonstrated in her roles at Intercontinental Mid Plaza Hotel and Hyatt Regency, ensuring professional guest experiences. Proficient in schedule management, coordination, and communication, Christina is adept at handling multiple priorities across diverse teams.

Experience

  • English Teacher

    Hampton’s Park Apartment · 2025 — Present
    Provided training to receptionists in basic English and workplace communication, focusing on professional interaction with tenants. Guided receptionists in managing tenant complaints using active listening and problem-solving techniques. Instructed on customer service skills, including communication etiquette and courteous engagement.
  • Technical Support

    PT Excelcomindo Tbk · 2010 — 2014
    Handled customer inquiries and provided technical assistance, ensuring issues were resolved effectively. Collaborated with team members to enhance customer satisfaction through support services.
  • Secretary

    PT Excelcomindo Tbk · 2005 — 2010
    Oversaw the General Manager’s daily schedule, facilitating meetings, business trips, and appointments. Managed email correspondence to support timely communication and took charge of documents needing approval. Worked with the HR Department to ensure administrative requirements for the team were met promptly.
  • Front Desk

    Intercontinental Mid Plaza Hotel · 2003 — 2004
    Managed the check-in and check-out processes for guests, ensuring a professional experience. Handled meeting room reservations based on client requests and assisted walk-in guests with booking arrangements. Coordinated VIP guest preparations with attention to detail.
  • Front Desk

    Hyatt Regency · 2002 — 2003
    Oversaw guest check-in and check-out, providing efficient service. Managed meeting room reservations according to guest requirements and assisted guests with their booking and room availability inquiries.

Skills & Expertise

Education

  • Diploma in Communication
    Sekolah Tinggi Ilmu Komunikasi (STIKOM)

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