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Christine J. — Junior Call Center Agent - Healthcare from Philippines

Christine J.

Junior Call Center Agent - Healthcare

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Christine J. M., based in San Nicolas, Candon City, is pursuing a Bachelor of Science in Computer Science at Ilocos Sur Polytechnic State College, set to graduate in 2024. She has built a solid foundation in customer service through her role as a Call Center Agent at Alorica, focusing on retail, and currently at TaskUs, where she specializes in the healthcare industry. Her experience also includes a stint as a cashier at Jollibee and as grocery staff at Rado's Grocery Store. Christine is proficient in Microsoft Office applications, including Word and PowerPoint, boasts strong communication abilities, and is adept at handling tasks under pressure. She is also well-versed in computer literacy. Christine has further enhanced her skills by attending seminars on web design, mobile development, IoT, and cybersecurity, keeping her on the cutting edge of technology and IT expertise.

Experience

  • Call Center Agent (Customer Service Representative) – Retail

    Alorica · 2024 — 2025
    Engaged with customers to resolve inquiries and provide support in a retail environment.
  • Call Center Agent – Healthcare

    TaskUs · 2025 — Present
    Provided customer service support specific to healthcare inquiries and issues.
  • Cashier

    Jollibee - Candon City (Plaza) · 2023 — 2023
    Handled customer transactions and provided service at the register.
  • Grocery Staff – Summer Job

    Rado’s Grocery Store · 2020 — 2020
    Assisted customers and maintained the grocery store operations during the summer.

Skills & Expertise

Education

  • Bachelor of Science in Computer Science
    Ilocos Sur Polytechnic State College Main Campus · 2020 — 2024
  • High School Diploma
    Candon National High School · 2014 — 2020
  • Elementary School Diploma
    Candon South Central School · 2008 — 2014

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