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Christine J. — Virtual Assistant and Data Management Specialist from Philippines

Christine J.

Virtual Assistant and Data Management Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Christine Joy P. is a tech-savvy Virtual Assistant with a strong foundation in IT troubleshooting, data management, and customer relations. She holds a Bachelor of Science in Computer and Technology from the DATAMEX Institute of Computer and Technology, completed between 2014 and 2016. Christine excels in streamlining operational processes, ensuring database accuracy, and delivering reliable tier-one technical support in remote environments. Her professional journey includes roles such as a Data Entry Analyst at Freight Process Outsourcing Solutions from 2019 to 2022, where she honed her expertise in data transcription, database management using tools like Microsoft Excel and SQL, and maintaining confidential information. As a Customer Service Representative at MEBS Call Center-PH from 2022 to 2025, she adeptly handled customer inquiries, troubleshoot issues, and logged detailed interactions in company systems. Christine's career reflects a strong command in data entry, database management, and problem-solving, essential in fast-paced and digitally-driven industries.

Experience

  • Customer Service Representative

    MEBS CALL CENTER-PH · 2022 — 2025
    Responded to incoming customer inquiries and initiated outbound calls for sales and follow-ups. Listened to customer complaints, troubleshot issues, and provided solutions while accurately logging call details into the company database.

  • Data Entry Analyst

    FREIGHT PROCESS OUTSOURCING SOLUTIONS · 2019 — 2022
    Transcribed and entered raw data from various sources into spreadsheets and company databases. Managed digital filing systems to ensure easy retrieval while upholding confidentiality of sensitive information. Demonstrated high-level competency in database management tools and spreadsheets.

  • Sales Associate

    SWISSTECH SAVEMORE TACLOBAN · 2018 — 2019
    Provided customer service by understanding customer needs and engaging in cross-selling and upselling. Handled new product deliveries, conducted stock counts, and reported discrepancies for low-stock items.

  • Cashier

    GAISANO CENTRAL MALL · 2016 — 2017
    Processed transactions by scanning items and managing credit card payments, including applying digital coupons. Maintained accuracy in cash counting and balanced the register at the end of shifts.

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