Christine L.
Mid-Level Healthcare Operations Manager
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About
Christine L. is an operations and project management professional with extensive experience in healthcare, education, and public health sectors in the Philippines. Serving as Healthcare Operations and Program Manager at the Department of Health–Cordillera Administrative Region and as Officer-in-Charge/Medical Technologist at Balay Marvi by LoveYourself, Christine has overseen end-to-end regional healthcare operations, managed clinical workflows, and led large-scale training programs in HIV counseling and testing. She is well-versed in process improvement, performance monitoring, and data management, regularly coordinating cross-functional teams and external partners to ensure program targets and compliance. Christine's academic involvement as a Medical Laboratory Science faculty member at Saint Louis University includes developing learning materials and mentoring students for clinical readiness.
Experience
Healthcare Operations and Program Manager | HIV Counseling and Testing Trainer
DEPARTMENT OF HEALTH – CORDILLERA ADMINISTRATIVE REGION (CAR) · 2025 — PresentOversaw operational activities for regional healthcare programs by coordinating with stakeholders, facilities, and managing project timelines. Conducted regular audits and data validation to monitor program compliance and documentation. Enhanced structured workflows to improve efficiency and accountability across facilities. Provided coaching and technical guidance to healthcare staff, along with performance feedback. Led training programs for healthcare professionals, covering HIV counseling, screening protocols, and patient communication in line with national standards. Worked with cross-functional teams and external partners to support program implementation and training initiatives, while proactively supporting operational execution and resolving emerging issues.Officer-in-Charge / Medical Technologist
BALAY MARVI BY LOVEYOURSELF · 2024 — 2024Directed daily clinic operations and administrative workflows to maintain efficient, high-quality services. Managed teams to enhance patient experience and optimized operational processes. Conducted audits and introduced process improvements to ensure accuracy, confidentiality, and compliance. Delivered health education sessions on HIV awareness and public health topics. Mentored both staff and volunteers to improve documentation quality and communication with patients. Fostered partnerships with organizations to expand outreach, while serving as the primary contact for resolving operational issues and maintaining daily stability.Faculty Member – Medical Laboratory Science Department
SAINT LOUIS UNIVERSITY · 2023 — 2024Facilitated lectures and structured learning sessions to convey complex medical laboratory science concepts clearly. Developed instructional resources, assessments, and organized learning systems in alignment with academic requirements. Provided mentorship to students on academic and professional matters, managed academic records and evaluations with precision, and contributed to faculty collaborations aimed at curriculum and learning experience improvements.
Skills & Expertise
Education
- Bachelor of Science in Medical Laboratory ScienceSAINT LOUIS UNIVERSITY
- Master in Management Major in Public Health AdministrationPHILIPPINE CHRISTIAN UNIVERSITY
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