CHRISTINE M.

Christine N. is a seasoned Communications & Public Relations Professional with experience spanning customer service, public sector communication, and business development within organizations such as Teleperformance, the State Department for Correctional Services, and the Kenya School of Revenue Administration (KESRA). At Teleperformance, Christine managed high-volume inbound and outbound calls, achieving consistently high customer satisfaction scores while excelling in multitasking and problem-solving. As a Public Communication Officer at the State Department for Correctional Services, Christine built robust media relations, developed organizational communication strategies, maintained confidential records, and drove public engagement through effective messaging. During her tenure at KESRA, she supported marketing initiatives, handled student inquiries, coordinated unit reporting, and managed record keeping and data entry tasks. Christine holds a Bachelor of Arts in Communication Studies from St. Paul's University and is proficient in both English and Swahili.