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Christine G. — Mid-Level Customer Service and Sales Specialist from Philippines

Christine G.

Mid-Level Customer Service and Sales Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Christine Grace N. is an experienced Customer Service Representative and sales professional based in Angeles City, Philippines, with over six years supporting U.S.-based businesses. She specializes in outbound sales and cold calling in the dental industry, regularly conducting 75+ calls daily to dental offices across the United States. Her responsibilities include appointment setting, lead qualification, maintaining accurate CRM records using Salesforce and Google Sheets, and coordinating schedules across U.S. time zones. Christine Grace N. has a proven track record in consistently meeting sales and appointment targets, presenting value-driven offerings to key decision-makers, and delivering structured customer service. Her background also includes experience as an English as a Second Language teacher and bartender, where she enhanced customer satisfaction through effective communication and service delivery.

Experience

  • Customer Service Representative / Appointment Setter

    On Demand Office Inc. · 2019 — Present
    Conducted over 75 outbound and inbound calls daily to dental offices throughout the United States. Engaged directly with front desk staff, office managers, and dentists to schedule continuing education courses. Presented offerings clearly to decision-makers, and qualified appointments while managing follow-ups effectively. Ensured the accuracy of CRM records and tracked performance consistently.
  • English as a Second Language Teacher

    Worldwide Online English Center · 2016 — 2016
    Delivered structured online English lessons to international students while maintaining high satisfaction levels through effective communication. Provided quality customer service in a fast-paced setting and addressed customer concerns in a professional manner.
  • Bartender

    Tao Bar & Restaurant · 2013 — 2015
    Delivered exceptional customer service in a dynamic environment and efficiently resolved customer concerns. Cultivated strong communication skills to ensure high levels of satisfaction among patrons.

Skills & Expertise

Education

  • Bachelor: Hotel and Restaurant Management
    Asian Institute of Science & Technology

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