Christine D.
Mid-Level Administrative Support Specialist
Open to offersNew to PlatformAbout
Christine D. is a detail-oriented and results-driven Administrative Professional with over five years of experience in administrative support, virtual assistance, and data entry. She has a proven track record in managing calendars, coordinating schedules, handling correspondence, and maintaining accurate records and databases. Her proficiency in the Microsoft Office Suite enhances her ability to organize and communicate effectively. Christine's expertise extends to the healthcare industry, where she has served as a Medical Receptionist with Rosebank Radiology and Drs Van Rensburg & Partners, coordinating appointments for 50+ patients daily, processing medical aid authorizations, and maintaining patient records with precision. Her efficient handling of multiple tasks in fast-paced environments results in improved workflow efficiency and patient satisfaction. Previously, Christine contributed to Gym On The Corner and JET Education Services in roles that required customer support and high-volume data capture, always ensuring data accuracy, confidentiality, and timely task completion.
Experience
Medical Receptionist (Admin Support)
Rosebank Radiology · 2024 — 2025Scheduled oncology radiology appointments for over 50 patients each day, optimizing scheduling processes to minimize wait times. Managed medical aid authorisations for CT and MRI procedures, ensuring timely approvals. Maintained and updated patient records with complete accuracy, which reduced documentation errors. Facilitated communication between doctors, management, and patients to enhance workflow efficiency and patient satisfaction. Handled confidential medical information in adherence to regulations, guaranteeing no data breaches. Managed administrative correspondence and documentation to improve the accessibility of records.Medical Receptionist (Admin Support)
Drs Van Rensburg and Partners · 2023 — 2024Captured and verified patient data for X-ray procedures, focusing on data accuracy and compliance. Organized both electronic and physical filing systems, enhancing document retrieval times significantly. Efficiently scheduled and managed a high volume of patient bookings, handling over 40 daily calls and appointments. Delivered medical reports within strict deadlines, ensuring consistency in on-time delivery. Managed inventory and order supplies to maintain the availability of essential stock.Admin Clerk / Acting Supervisor
Drs Van Rensburg and Partners · 2022 — 2023Updated administrative and financial records, maintaining near-perfect accuracy to support audit processes. Processed invoices and followed up on payments, aiding in improved cash flow. Managed multi-channel communications including calls and emails, efficiently handling over 50 daily interactions. Coordinated communication among teams, which enhanced internal response times and workflow. Supported supervisory duties during absences to ensure continued operations. Proofread and edited documents for professional and error-free communication.Locum Medical Receptionist
Drs Van Rensburg and Partners · 2021 — 2022Captured insurance and billing information accurately to minimize claim rejections. Assisted patients with their documentation processes, improving the overall patient experience. Maintained both digital and physical records to enhance accessibility and accuracy.Sales Administrator & Receptionist
Gym On The Corner · 2018 — 2020Processed member registrations and contracts, playing a role in membership growth. Managed financial administration and payments utilizing Sage Pastel to ensure accurate transaction records. Monitored stock and inventory levels, reducing discrepancies while maintaining necessary supplies. Provided customer support across multiple channels to enhance client retention and satisfaction.Data Capturer
JET Education Services · 2018 — 2019Captured and validated high-volume data sets, achieving excellent accuracy under stringent deadlines. Conducted telephonic surveys while recording responses digitally to ensure data reliability.Academic Advisor / Student Support
The University of Johannesburg · 2017 — 2017Updated and maintained student academic records, emphasizing high accuracy and confidentiality. Addressed student enquiries through various communication channels, improving response times and service delivery. Ensured proper documentation and record-keeping to support administrative efficiency while providing assistance to both students and academic staff.
Skills & Expertise
Education
- Bachelor's Degree: Public Management and GovernanceThe University of Johannesburg · 2016 — 2019
- MatricUniversity of Johannesburg Metropolitan Academy · — — 2015
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