188 viewsTalent
Christine B. — Junior Customer Service Representative from Philippines

Christine B.

Junior Customer Service Representative

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Christine B. is a customer-focused professional with hands-on experience in both the hospitality and travel services industries. Her tenure as a Receptionist at Park West Condominium involved greeting and assisting residents and guests, managing inquiries, controlling building access following safety protocols, and supporting administrative operations. At Grand Hyatt Manila, Christine excelled as a Front Office Intern, where she handled guest relations at the lobby, provided concierge services using Opera and Reserve, managed pre-authorization and void charges with payment terminals, and assisted exclusive club members. Additionally, she worked with Benilde Travel Advantage as a Customer Service Representative, guiding students and parents through educational tour requirements and travel documentation. Christine is recognized for her proficiency in administrative assistance, customer service, and effective use of hotel management systems.

Experience

  • Receptionist

    Park West Condominium · 2024 — 2026
    Welcomed residents and guests, addressed their concerns, relayed information to departments, and managed incoming calls. Organized and distributed mails and deliveries while ensuring security protocols were followed.
  • Lobby Ambassador

    Grand Hyatt Manila · 2024 — 2024
    Greeted guests, opened doors, directed visitor flow, assisted with inquiries, provided hotel information, and responded to guest requests.
  • Concierge

    Grand Hyatt Manila · 2024 — 2024
    Responded to telephone calls, offered directions, coordinated restaurant reservations, suggested tourist attractions, and handled luggage.
  • Parking and Transportation

    Grand Hyatt Manila · 2024 — 2024
    Managed bookings for hotel transportation using Opera and Reserve.
  • Grand Club

    Grand Hyatt Manila · 2024 — 2024
    Assisted members of the World of Hyatt with service and managed the bussing of food and beverages.
  • Customer Service Representative

    Benilde Travel Advantage · 2023 — 2023
    Provided assistance to students and parents concerning travel requirements for educational tours, answered phone calls and emails, and addressed travel-related concerns.
  • Reliever of Admin Assistant

    Park West Condominium
    Provided administrative support, responded to inquiries, managed outgoing and incoming emails, communicated department information, facilitated tenant transitions, and maintained a physical and electronic filing system.
  • Reliever of Residents Service Officer

    Park West Condominium
    Managed finance email communications, addressed inquiries, issued account statements, official receipts, and performed account reconciliations using NOAH Business Applications.

Skills & Expertise

Education

  • Accountancy, Business ,and Management
    Asia Pacific College · 2018 — 2020
  • Bachelors of Science Major in Hotel, Restaurant, Institution and Management
    De La Salle College of Saint Benilde

Interested in this professional?

Sign in as an employer to save this profile or invite Christine B. to a job.

Sign in as an employer