Christopher R.

Christopher R. is a seasoned Customer Support Expert with over 10 years of direct experience in customer service and technical support across the technology, financial technology, legal services, and consumer electronics industries. His tenure includes roles as an Appointment Setter and Sales Assistant at Simple.biz and Legalmatch, where he managed outbound calling, cold calling, lead generation, CRM updates, and appointment scheduling using Salesforce. At Movate and Teleperformance, Christopher provided technical support for major brands, troubleshooting devices such as Lowrance & Simrad Chartplotters, Samsung appliances, and resolving issues for Comcast cable and internet services, utilizing tools like Zendesk and ticketing systems. He also worked as a Risk Operational Analyst at Ubiquity, focusing on claim investigation and dispute resolutions for the Chime platform. Christopher holds a BS in Information Technology from AMA Computer Learning Center and is proficient in Google Workspace and MS Office to support daily operations and communication.