Cindy J.
Senior Account Manager
Open to offersNew to PlatformAbout
Cindy J. is a Senior Account Manager and Client Services Lead with robust expertise in client portfolio management, project coordination, and strategic account planning. With a career spanning multiple industries, Cindy has excelled in B2B and B2C relationship management, demonstrating a strong command of the full sales cycle and consultative selling. At That Ad Space, she has built and managed an entire account management function, overseeing all facets of client relationships and administration. Her efforts in onboarding clients onto strategic plans and full-service retainers have significantly contributed to agency revenue stability. Previously, Cindy served as a business development executive at OneFibre, where she consistently achieved 333% of her monthly target, showcasing her skills in lead generation and revenue growth. Her entrepreneurial spirit was also evident as the Co-Founder and Executive Director of Curve Central Modeling Agency, where she led business operations and development. Cindy's proficiency with tools such as GoHighLevel CRM, Trello, and Aircall complements her ability to maintain effective cross-functional coordination and client retention.
Experience
Senior Account Manager & Client Services Lead
THAT AD SPACE · 2025 — PresentBuilt and managed the entire account management function as the sole Account Manager at a boutique digital marketing agency, overseeing all client relationships and account administration. Onboarded clients onto strategy plans and managed all aspects from signed agreements to active campaign delivery. Engaged directly with business owners and senior decision-makers to guide new clients towards annual contracts.Business Development Executive
OneFibre · 2024 — 2025Ranked as the top Business Development Executive company-wide, managing a full pipeline of prospects through Monday CRM and London Workspace CRM. Engaged with high-profile decision-makers, collaborating with internal teams to optimize Business Development efforts and aligning strategies. Led client meetings from initial outreach to signed agreements.Appointment Setter / Sales Development Representative
Turnkey Receptionist Australia · 2024 — 2024Recognized among the top 2 appointment setters, consistently booking high volumes of qualified appointments. Managed CRM databases to maintain accurate lead records and follow-up schedules for multiple client accounts. Demonstrated strong objection handling skills and converted cold outreach into confirmed appointments.Executive Director & Co-Founder
Curve Central Modeling Agency · 2020 — 2024Co-founded and managed all operations for a boutique modeling agency. Oversaw business development, marketing, and finance while implementing business plans and operational processes. Managed the creation of digital marketing campaigns and facilitated talent training.Founder & Managing Director
Roots Premium Hair Extensions · 2017 — 2020Founded a premium hair extensions business, overseeing all operations including supplier sourcing and customer service. Developed marketing and sales strategies, organized trade events, and managed financial planning while analyzing market trends.Au Pair
Ashley Eaten · 2014 — 2016Provided comprehensive childcare and household management, ensuring reliable communication and organization within the family.English Teacher
Island TEFL - Thailand · 2012 — 2013Developed and delivered an English curriculum across multiple classes, facilitating language development while creating online learning resources and leading group projects.
Skills & Expertise
Education
- BA Psychology - IncompleteUNIVERSITY OF SOUTH AFRICA · — — 2005
- Matric/Grade 12 Senior CertificateKING DAVID LINKSFIELD · — — 2003
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