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Cindz D. — Mid-Level Virtual Dispatcher from Philippines

Cindz D.

Mid-Level Virtual Dispatcher

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Cindy B. is an experienced Virtual Specialist Dispatcher with a background in supporting the cleaning services and locksmith industries in both residential and commercial contexts. At Spotless Home Cleaners in Chicago, Illinois, she managed crew scheduling for residential, commercial, and emergency cleaning jobs, utilizing Microsoft Office and scheduling software to coordinate daily routes, maintain service records, and track crew hours in Excel for payroll support. Previously, Cindy B. served as a locksmith dispatcher at Mile High Locksmith and provided technical support at SITEL in Baguio City. She is knowledgeable in patient care and is Basic Life Support certified, complementing her pharmacy education from Saint Louis University. Additionally, Cindy B. applies skills in soldering to support technical operations.

Experience

  • Virtual Specialist Dispatcher

    Spotless Home Cleaners · 2024 — 2025
    Scheduled and assigned cleaning crews to various residential, commercial, and emergency cleaning tasks, prioritizing based on client needs and crew availability. Maintained ongoing communication with teams to monitor job status and resolve on-site issues. Utilized scheduling software to document job specifics and managed service records, crew timesheets, and client feedback.

  • Virtual Specialist Dispatcher

    Mile High Locksmith · 2021 — 2024
    Managed dispatch operations for locksmith services, ensuring timely responses and effective communication with the team.

  • Technical Support I

    SITEL · 2018 — Present
    Provided technical assistance and support to users, addressing technical issues and inquiries.

Skills & Expertise

Call CenterPrivate Blog NetworkCustomer ServiceKajabiTech Support

Education

  • Bachelor of Science: PHARMACY
    Saint Louis University · — — 2022
  • Senior High School SCIENCE, TECHNOLOGY, ENGINEERING AND MATHEMATICS
    University of Baguio · 2016 — 2018
  • Junior High School
    Christ the King College · 2012 — 2016
  • Elementary
    Caba Elementary School · 2006 — 2012

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