Claire A.

Claire A. is a detail-oriented and customer-focused professional with substantial experience in customer service, billing support, and administrative support. Working in the Philippines, she has consistently assisted customers with billing concerns, payment processing, and account-related inquiries via phone and email. Her role involved processing payments accurately and maintaining up-to-date accounts within system platforms. She excelled in coordinating with customers to manage overdue balances and restore services following successful transactions. Claire demonstrated strong administrative skills at the School Administrative Office, where she managed records, organized documents, and provided seamless support through data entry and report preparation. At CBE Companies PH, she offered billing and customer service support by updating and maintaining accurate account documentation. Additionally, her role at QVC showcased her expertise in order processing, tracking, and employing upselling techniques to enhance customer satisfaction. Claire holds a Bachelor of Science in Criminology from St. Vincent College of Cabuyao and has accrued training in advanced Microsoft Office, honing skills crucial for operational efficiency and effective workflow coordination.