clarice T.

Tung E. is a skilled Customer Relations Specialist based in Seremban, Negeri Sembilan, Malaysia, with over a decade of experience in customer service and administrative operations. Proficient in English, Mandarin, and Bahasa Malaysia, Tung has excelled in managing high-volume customer enquiries and complaints, coordinating schedules, and maintaining customer records. Her tenure at renowned centers like Pusat Tuisyen Cerdik Pintar Akil and Tadika Komputer Cerdik highlighted her capabilities in admissions and registrations management, all while fostering strong relationships with clients. Currently advancing her education with a Master's in Education at Asia E University, she is well-versed in tools such as CRM, data entry, Microsoft Excel, and WhatsApp Business. Her strategic use of platforms like Zoom and Trello reinforces her commitment to delivering exceptional client experiences. Tung brings reliability and a strong work ethic to every role, bolstered by her foundational education in teaching Malay.