Clariel R.
Mid-Level Retail Operations and Customer Service Manager
Open to offersNew to PlatformAbout
Clariel R. is a seasoned professional with over 11 years of experience in retail management, with a particular emphasis on team leadership, inventory control, and delivering exceptional customer service. As a bilingual (English/Spanish) operations expert, he has a track record of enhancing operational efficiency and supporting business goals in high-paced environments. His recent role as an Operations Manager at Dollar Tree involved supervising daily operations, employee coaching, and handling cash management tasks. Prior to this, he improved kitchen operations at Chipotle Mexican Grill and led service team operations at Walmart Auto Care Center, reinforcing his competencies in problem solving and operations management. His academic background includes a Bachelor’s Degree in Business Administration from Pontificia Universidad Católica, complemented by certifications like ServSafe, CCSC, and BCCC, showcasing his commitment to continuous professional growth and expertise.
Experience
Deli Clerk
Publix · 2025 — PresentDelivered exceptional customer service in a busy retail setting while preparing food products in accordance with safety and sanitation guidelines. Assisted customers with their orders and product inquiries, maintaining organized and clean work areas.Operations Manager
Dollar Tree · 2025 — 2025Oversaw daily store operations, ensuring adherence to company standards. Trained employees to enhance productivity and customer service, managed cash handling and deposits, and supported inventory control and loss prevention initiatives.Prep Crew Member
Chipotle Mexican Grill · 2024 — 2025Prepared ingredients and food items in compliance with company standards and ensured adherence to food safety and sanitation regulations. Contributed to inventory organization and supported efficient kitchen operations during peak times.Team Leader
Walmart Auto Care Center · 2022 — 2024Managed daily operations and provided supervision to the service team. Facilitated employee training and scheduling, monitored inventory control, and handled financial transactions while addressing customer concerns to uphold service standards.Shift Manager
Wendy's · 2021 — 2022Directed operations during shifts and assigned responsibilities to staff. Trained team members on company policies and customer service protocols while managing cash handling and ensuring compliance with food safety and operational procedures.Credit Restoration Specialist
Self-Employed · 2021 — PresentProvided assistance to clients in analyzing credit reports and navigating dispute processes. Educated clients on strategies for credit enhancement and financial management, keeping accurate records and offering personalized customer support.
Skills & Expertise
Education
- Bachelor's Degree in Business Administration (Management)Pontificia Universidad Católica
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