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Clarince A. — Mid-Level Technical Support Engineer from Philippines

Clarince A.

Mid-Level Technical Support Engineer

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Clarince G. is a Technical Support Engineer currently employed at Integrated Security and Automation Inc., where she specializes in diagnosing complex hardware and software issues related to integrated security and automation systems, including fire alarm and detection technology. With a Bachelor of Science in Electronics and Communication Engineering, her background includes hands-on roles such as QA/QC and Project-in-Charge at Saturn Information Technologies Inc. for site construction projects, notably The Gentry Residence in Makati City. Clarince gained early professional experience through on-the-job training at the National Irrigation Administration, contributing to infrastructure and automation in the public sector. She excels in technical support, system installation, and network troubleshooting, consistently ensuring operational reliability and client satisfaction in the technology and engineering industries.

Experience

  • QA/QC

    Saturn Information Technologies Inc. · 2022 — 2022
    Conducted quality assurance and quality control for site construction activities at The Gentry Residence.
  • Project-in-Charge

    Saturn Information Technologies Inc. · 2022 — 2022
    Oversaw project management for the construction site of The Gentry Residence, ensuring project execution.
  • Support Engineer

    Integrated Security and Automation Inc.
    Delivered technical support for integrated security and automation systems, diagnosing hardware and software issues in fire alarm systems. Assisted clients in the installation of fire detection and alarm systems, and documented troubleshooting processes for future reference. Provided remote assistance to end-users as needed and collaborated with teams to address technical problems across product suites.

Skills & Expertise

Education

  • Bachelor of Science in Electronics and Communication Engineering
    San. Pablo City Campus laguna · 2014 — 2022

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