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Clarissa — Mid-Level Quality Assurance Specialist from Indonesia

Clarissa

Mid-Level Quality Assurance Specialist

Indonesia Less than 1 year
Open to offersNew to Platform
Languages
EnglishIndonesianChinese
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About

Clarissa N. has a diverse professional background spanning administrative, quality assurance, and general affairs roles within the Indonesian corporate sector. At PT Multi Daya Serasi (2016–2017), she managed payroll preparation and employee support systems, engaged with statutory agencies such as BPJS and BPJSTK, coordinated project procedures, and delivered employee training. Transitioning to PT Yesdok Indonesia (2018–2025), Clarissa first contributed as a Quality Assurance specialist, focusing on manual testing for Android and iOS, bug identification, project evaluation, and supporting UI/UX reviews. In a subsequent General Affairs position, she handled office procurement, stakeholder engagement—including healthcare professionals and clients—, customer service, event organization, and maintained a presence on TikTok and Instagram for sales. Most recently, at PT Meta Persona Teknologi, Clarissa serves as a Personal Assistant, supporting the Director through meeting coordination, document preparation, research, and cross-departmental collaboration.

Experience

  • General Affairs

    PT YESDOK INDONESIA · 2023 — 2025
    Supervised procurement of office supplies and handled various administrative tasks. Managed customer service activities, personnel oversight, and engaged with healthcare professionals and clients. Provided product knowledge for newly onboarded team members and collaborated with marketing and sales to organize events while maintaining a social media presence on platforms such as TikTok and Instagram.
  • Personal Assistant

    PT Meta Persona Teknologi · 2025 — Present
    Assisted the Director by preparing documents and arranging client meetings. Took notes during meetings and supported team management activities. Coordinated with cross-departmental teams, managed the Director's calendar, and conducted research to aid strategic planning. Organized confidential files and assisted in crafting presentations and reports, ensuring timely follow-up on commitments.
  • Quality Assurance

    PT YESDOK INDONESIA · 2018 — 2023
    Executed manual testing protocols to identify and rectify issues swiftly, while also developing detailed test cases ensuring meticulous testing standards. Created documentation for bug identification and prioritized enhancing user experience across Android and iOS platforms. Managed project activities to adhere to engineering standards and conducted evaluations to address design discrepancies.
  • Administrative Staff

    PT MULTI DAYA SERASI · 2016 — 2017
    Prepared payroll documents essential for employee compensation and built strong relationships with key stakeholders at BPJS and BPJSTK. Supervised employee support systems, conducted training sessions, and coordinated project procedures.

Skills & Expertise

Education

  • Sarjana Ekonomi-Akutansi
    Universitas Katolik Indonesia Atma Jaya

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