Mid-Level Customer Loyalty Specialist
Open to offersNew to PlatformClarisse G. is an experienced Virtual Administrative Assistant based in Cavite, Philippines, with a demonstrated history in customer service and administrative support roles. She has effectively managed customer concerns via email, live chat, and phone as a Customer Loyalty Specialist, processing orders, managing escalations, and providing solutions to complex issues. Her proficiency in using tools like Salesforce, Intercom, and Google Workspace supports efficient operations and reporting. Clarisse's background includes coordinating and managing podcast schedules, including handling interview logistics and post-interview follow-ups. She has also contributed to new hire training and mentorship, prepared learning materials, and assisted in onboarding processes. Clarisse holds a Bachelor of Science in Criminology from Batangas State University, further complementing her skills in critical analysis and problem-solving within various industries.
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