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Clariz A. — Junior Customer Service Representative from Philippines

Clariz A.

Junior Customer Service Representative

Philippines 1-2 years 5 - 25 USD per hour
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Clariz A. is a highly skilled professional with a Bachelor of Science in Business Administration, majoring in Financial Management from Isabela State University and CAP College Foundation, Inc. She boasts exceptional fluency in communication, a critical trait during her tenure as a Customer Service Representative in the BPO sector. Leveraging her strengths in problem-solving and technology, Clariz has effectively utilized tools such as Microsoft Office, Google Workplace, XMind, and Canva. Her role as a Social Media Manager at Bean City Café involved creating and managing engaging online content. Additionally, her experience as a Virtual Assistant focused on mapping podcasts and video content. Clariz is a Civil Service Exam passer and consistently showcases her capacity to learn and adapt in dynamic environments.

Why hire me

I am a dependable and adaptable Virtual Assistant with experience in customer service, virtual assistance, and social media management. My BPO experience strengthened my communication, problem-solving, and customer service skills, while my VA experience in podcast and video content mapping developed my attention to detail, organization, and ability to manage information efficiently. My social media management experience also strengthened my creativity and content planning skills. I am organized, proactive, detail-oriented, and comfortable working under pressure. I take initiative, communicate clearly, and make sure tasks are completed accurately and on time. I am also proficient in Microsoft Office, Google Workspace, Canva, and XMind, and I am always willing to learn new tools and processes. I bring reliable support, a positive attitude, and a strong commitment to helping employers stay organized, productive, and focused on their priorities.

Experience

  • Customer Service Representative

    BPO · 2025 — 2026
    Handled customer inquiries and provided assistance to resolve issues, ensuring a positive customer experience.
  • Podcast and Video Content Mapper

    Virtual Assistant · 2026 — 2026
    Created structured outlines and mapped content for podcasts and video productions to enhance audience engagement.
  • Social Media Manager

    Bean City Café · 2024 — 2024
    Developed and managed social media strategies to promote the café, engaging with customers through various online platforms.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration major in Financial Management
    CAP College Foundation, Inc. · 2023 — 2026
  • Bachelor of Science in Business Administration major in Financial Management
    Isabela State University · 2020 — 2023

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