I am a Bachelor of Science in Computer Science graduate with experience in customer service, government support, and administrative operations. My professional background has allowed me to develop strong communication, problem-solving, organizational, and technical skills, enabling me to work effectively in both customer-facing and team-oriented environments.
Currently, I work as a Customer Associate I at Conduent Manila under the PLDT account, where I provide customer service support by handling inquiries, resolving concerns, troubleshooting issues, and ensuring a positive customer experience. This role has strengthened my ability to communicate professionally, manage customer concerns efficiently, and work in a fast-paced environment.
In 2025, I worked with the Provincial Government of Albay, assisting in the organization of a Department of Health event. I helped coordinate event preparations, venue setup, and logistical requirements to ensure the program was conducted smoothly and successfully.
In 2022, I worked with COMELEC through a summer employment program under the Local Government Unit, where I supported voter registration activities by performing biometric data capture and assisting registrants throughout the process. This experience enhanced my attention to detail, public service skills, and ability to work with sensitive information responsibly.
With a combination of customer service experience, government service exposure, and a strong academic background in Computer Science, I bring adaptability, professionalism, and a commitment to delivering quality work. I am eager to continue growing professionally while contributing positively to any organization I join.
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