Mid-Level Multichannel Customer Service Specialist
Open to offersNew to PlatformClaudia L. has cultivated extensive expertise in customer service and commercial management across various sectors in Rosario. At Droguería 20 de Junio, she demonstrated her prowess in multichannel customer service, adeptly handling over 70 customer interactions daily and significantly improving order management and response times. Her role encompassed operational coordination and resolving claims efficiently, which enhanced customer loyalty and achieved commercial objectives. Previously, she served as a Sales Advisor in the perfume and dermocosmetics domain at Red Farmavip, where she organized successful promotional campaigns and bolstered sales. Claudia possesses a solid command of tools such as Excel, Neotel, PSF Pharma, and e-commerce platforms, complemented by intermediate English proficiency. Her background is further enriched by ongoing studies in digital marketing and various communication and computer management courses.
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