Claudia G.
Senior IT Project Manager
Open to offersNew to PlatformAbout
Claudia G. is an accomplished PMO Manager and Project Manager with a robust history in IT project leadership and service portfolio management. Her expertise in Scrum, Kanban, and hybrid methodologies has been pivotal in optimizing workflow structures across diverse technology initiatives. As a leader at Practia Global Chile, she directed strategic quality assurance services and developed executive reporting frameworks to enhance oversight at the general management level. Her role involved managing the implementation of SAP HANA, encompassing training plans, change management, and Go-Live monitoring. Previously at PRONOVA Technologies, Claudia's leadership in the PMO domain drove the successful alignment of software solutions with strategic objectives, utilizing agile methodologies to streamline operations. Her career also includes pivotal project management positions at Grupo DATCO Chile, where she drove critical technological modernizations within financial, public, and industrial sectors, focusing on implementing communication systems and business intelligence solutions.
Experience
PMO Manager | Project Manager | Líder de Servicios QA
Practia Global Chile · 2022 — 2026Led the QA service for Claro VTR, ensuring the quality management and performance measurement of technological solutions through key indicators. Designed and delivered strategic reporting for senior management, optimizing initiative tracking and documentation. Managed the SAP HANA implementation project, overseeing training, change management support, and critical Go-Live monitoring.PMO Manager | Project Manager
Pronova Technologies · 2018 — 2022Directed a project office focused on the development of specialized healthcare software, aligning solutions with strategic needs. Oversaw contractual administration and external team supervision, ensuring the quality of deliverables and adherence to deadlines. Implemented and managed agile methodologies (Scrum and Kanban) to enhance workflow and delivery predictability.Project Manager
Intergrade S.A. · 2018 — 2018Managed technology contracts and executed implementation plans, serving as the single point of contact (SPOC) to ensure customer satisfaction. Developed Gantt charts and coordinated technical resources to meet project milestones and technical reports.Project Manager | PMO
Grupo Datco Chile · 2013 — 2017Oversaw project management in accordance with PMI standards, directing planning, risk management, and scope for clients in the Financial, Public, and Industrial sectors. Led critical infrastructure migration and unified communications initiatives (Skype for Business) in the Banking and Public sectors, and implemented document management systems (SharePoint) and Business Intelligence solutions to optimize business processes.Consultora Funcional
SIDGE S.A. · 2015 — 2017Led the implementation of the POSOne software for retail and gastronomy sectors, managing requirement gathering and user training.Analista de QA y Documentación
Quintec Chile S.A. · 2010 — 2017Conducted quality control and technical documentation for the MILENIO ERP solution, facilitating technological adoption through user manuals and on-site support.
Skills & Expertise
Education
- Analyst in SystemsCentro de Formación Técnica CENCO · 1997 — Present
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