Claudia Y.

Claudia Y. is a seasoned Virtual Assistant specializing in operational management and international client support with over a decade of experience. Based in La Paz, Bolivia, she has established herself as an expert in optimizing workflows through Artificial Intelligence and managing e-commerce platforms like Shopify. Her career highlights include managing complex schedules, conducting inventory control, and enhancing user engagement in fully remote environments. Claudia has successfully implemented AI tools to cut email response times by 40% and transformed customer complaints into loyalty experiences. Her role at Dermamed involved strategic appointment scheduling and asset management to ensure seamless medical operations. At Noster Tec, Claudia led the digital transformation of company archives, enhancing critical information retrieval by 50%. She has published a novel, showcasing her superior writing skills. With a strong educational foundation and numerous LinkedIn certifications, Claudia is equipped to deliver excellent administrative support in various tech-driven industries.