Claudia N.

Lead the General Affair team, ensuring smooth daily operations and support services. Manage assets and inventories through documentation, tracking, allocation, and audits for compliance. Oversee facility management to ensure optimal operation of buildings and utilities. Handle export-import administration, managing all aspects of shipping documentation, customs, and coordination with relevant stakeholders. Evaluate and coordinate with vendors throughout procurement and contract negotiation processes. Manage legal documentation, including work permits and OSS-related tasks. Monitor budgets to drive cost efficiency and ensure resource alignment with company policies. Oversee travel management activities, ensuring compliance with travel policies. Direct office operations, including events and emergency preparedness. Develop GA workflows and implement systems for improved efficiency. Manage the full supply chain cycle, covering planning, procurement, inventory, and distribution.

Provide executive and administrative support to the Board of Directors, managing calendars, meetings, travel arrangements, and correspondence. Oversee office operations and administrative functions to ensure business continuity. Manage company assets through stock monitoring, registration, and audits for accountability. Handle procurement tasks, including vendor sourcing and contract administration. Administer export-import activities, ensuring compliance with shipping and customs requirements. Manage legal and regulatory documentation, overseeing permits and corporate filings. Prepare executive reports and business correspondence to assist in decision-making. Act as liaison among management, departments, and stakeholders. Coordinate business travel and visa arrangements while monitoring expenses. Organize meetings and events to ensure professional execution. Maintain document control and confidential information accurately. Enhance administrative workflows and inventory controls for efficiency. Support cross-functional projects and initiatives from management.

Perform secretarial duties, including scheduling and document production. Organize meetings and work events while providing travel arrangements and general assistance. Serve as a personal translator.

Execute secretarial tasks, including scheduling, correspondence, and filing. Compile and analyze simple financial reports. Arrange travel, visas, and office events while providing general assistance.

Manage guest reception and relations, ensuring service excellence. Handle reservations and room management. Facilitate communication between departments such as housekeeping and security. Act as a point of contact for guests regarding activities and programs. Engage proactively with guests to understand their preferences for activities. Assist in planning and executing outdoor events and wellness retreats. Conduct safety briefings for guests regarding activities and equipment usage. Address guest inquiries and complaints related to reservations and activities.