Cleabel D.
Mid-Level Operations and Administrative Coordinator
Open to offersNew to PlatformAbout
Cleabel D. is a results-driven Operations Manager and Administrative Professional with extensive experience in handling operations management, customer service, logistics support, and financial administration. With a strong background as a Customer Service Representative and HR Coordinator, she has adeptly assisted customers with shipment tracking and logistics inquiries while maintaining accurate documentation and ensuring customer satisfaction. Cleabel also managed recruitment and onboarding processes, maintained organized employee records, and processed payroll and financial documentation. As an Operations Manager, she supervised daily business operations, implemented productivity improvements, and coordinated across departments to enhance service quality. Her proficiency in Microsoft Office, Google Workspace, and various collaboration tools aids in efficient workflow optimization and employee support across voice and non-voice environments.
Experience
Customer Service Representative
nullProvided assistance to customers regarding shipment tracking, delivery issues, and logistics inquiries. Engaged with customers via phone, chat, and email support channels while processing returns, refunds, and exchanges in accordance with company policies. Collaborated with internal logistics teams to address delays and customer concerns, ensuring satisfaction through accurate documentation and efficient service.HR and Administrative Coordinator
nullHandled recruitment, onboarding, and employee documentation, maintaining organized records while ensuring compliance with company policies. Processed financial documentation including payroll and invoices with accuracy, and coordinated various administrative activities such as scheduling meetings.Operations Manager
nullOversaw daily business operations to enhance efficiency and maintain workflow consistency. Facilitated operational improvements to boost productivity and service quality by coordinating communications across multiple departments while monitoring team performance to meet operational targets.Online Seller
nullManaged product listings and inventory tracking, ensuring smooth order fulfillment. Communicated with customers to address inquiries, payments, and delivery updates, while organizing shipment schedules for timely deliveries.
Skills & Expertise
Education
- Bachelor of Elementary EducationNueva Ecija University of Science and Technology
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