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Clement O. — Junior Finance and Operations Assistant from Kenya

Clement O.

Junior Finance and Operations Assistant

Kenya 1-2 years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Clement O. is a versatile Finance and Operations Professional based in Naivasha, Kenya, with extensive experience in executive support and CRM management. He has supported both national and international teams, including a notable eighteen-month virtual assistant role for a UK-based executive, leveraging his expertise in cross-functional coordination across finance, customer experience, and digital marketing. In his role at Flamingo Horticulture Ltd, Clement provides crucial support to senior finance leadership by managing executive schedules and preparing comprehensive management reports that drive strategic financial planning. As the founder and Managing Director of Vibeora Beauty and Wellness Co., he has implemented robust digital marketing strategies and CRM systems using HubSpot, enhancing client relationships and optimizing company performance. Clement's proficiency in tools like Google Workspace, Microsoft Office, HubSpot CRM, and AI productivity platforms such as ChatGPT and Claude underpins his exceptional ability to operate efficiently in fast-paced, dynamic environments.

Experience

  • Managing Director (Founder)

    Vibeora Beauty and Wellness Co. · 2026 — Present
    Established the company's operational framework, implementing CRM and sales tracking in HubSpot. Designed and executed digital marketing campaigns on social media and customer engagement platforms using HubSpot Marketing Hub and AI tools. Oversee day-to-day business operations, including financial management and supplier coordination, utilizing Excel for budgeting.
  • Virtual Assistant

    UK Based Client (Remote) · 2024 — 2026
    Provided comprehensive administrative support to a UK executive in a fully remote setup, ensuring confidentiality. Managed executive inbox and correspondence using Outlook and Gmail, including follow-ups and scheduling meetings across time zones. Monitored multiple projects weekly in Trello and Asana, while supporting document preparation with Google Workspace and Microsoft Office.
  • Customer Service Specialist

    Bet High Kenya · 2024 — 2025
    Handled a high volume of customer inquiries through various channels, ensuring satisfaction and accurate documentation of interactions. Collected customer feedback utilizing CRM tools, contributing to the development of support policies and training materials.
  • Customer Service Representative

    Airtel Kenya · 2023 — 2025
    Managed a daily target of 150 calls, resolving issues effectively with a focus on customer retention. Processed account activations and customer orders efficiently, while conducting peer training sessions to enhance team satisfaction scores.
  • Records Clerk

    Metropol Credit Bureau · 2024 — 2025
    Maintained accurate digital records of financial transactions and ensured timely filing for compliance. Improved data retrieval efficiency by restructuring the records system.
  • Administrative Specialist

    Community Development Group · 2025 — 2025
    Organized financial records for community projects using Excel and supported budget preparation for fundraising initiatives to ensure transparent donor reporting.
  • Executive Assistant, Finance

    Flamingo Horticulture Ltd · 2024 — Present
    Coordinate schedules, manage inbox correspondence, and prepare meetings for senior finance leadership using Microsoft Office tools. Produce about four management reports each month, including a weekly management memo and monthly financial reports. Assist in annual budgeting and cost tracking in Microsoft Excel, while organizing financial records digitally for audit readiness.

Skills & Expertise

Education

  • Bachelor's Degree in Economics and Finance
    Kabarak University · 2021 — 2025

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