Coleen R.

Coleen A. is a seasoned professional with nearly 6 years of experience at JPMorgan Chase, over 4 of which have been in leadership roles. In her current position as a Fraud & Claims Phones Supervisor at JPMorgan Chase, she leads a team of fraud specialists, ensuring high performance while fostering a collaborative and inclusive environment. Her career at the bank spans roles that emphasize her adaptability and strong leadership skills, from managing complex fraud cases to mentoring new hires. Among her notable achievements are her awards as an FCPS Elite Awardee and the "You Made a Difference" recognitions for Excellence and Courage. Before joining JPMorgan Chase, Coleen built her expertise in customer service and technical support at Concentrix and in sales at Sitel. A graduate of Batangas State University and New Era University, she continues to balance a fulfilling corporate career with her personal passions and the responsibilities of motherhood. Coleen's ability to connect at all levels and drive results is further highlighted by her recognition as a Top Team Leader in consecutive quarters.