Colinas
Mid-Level Medical and Legal Interpreter
Open to offersNew to PlatformAbout
Jairo D. is a versatile professional with impressive expertise in linguistic interpretation and customer service. He has a strong background in serving medical, legal, financial, and government institutions across the United States, holding pivotal roles such as a Simultaneous and Consecutive Interpreter and Customer Service Representative. Jairo's experience spans various sectors, including technology and hospitality, where he honed his skills in handling customer inquiries, supporting sales teams, and ensuring product delivery accuracy. As the founder of South Florida Interpretation Services, he managed translation, interpretation, and transport services focusing on workers' compensation cases. His leadership prowess extended to roles such as CEO of Terracotta Eco Hostel, where he was responsible for staff management and program implementation. Jairo's educational achievements include a Bachelor's Degree in Film Production and advanced certifications in English proficiency and medical interpretation, underscoring his commitment to professional excellence.
Experience
Interpretation and Customer Service Representative
Global · 2023 — 2025Provided interpretation and customer service for medical, legal, financial, and government institutions across the United States.Interpreter
Akorbi · 2023 — 2023Delivered interpretation services for medical, legal, financial, and government institutions throughout the United States.Customer Service Representative
Intouch 24/7 · 2021 — 2023Handled customer inquiries and monitored pricing, delivery, and product information in a call center setting. Supported the sales team and contributed to the development of new policies and techniques while processing orders for customers across the USA.C.E.O Founder
Terracotta Eco Hostel · 2018 — 2022Managed staff and assumed legal responsibility while ensuring adherence to safety and health regulations. Participated in planning and implementing hostel programs, including breakfast services, and oversaw the safety and security of hostel facilities.Staff Manager
La Escuelita Café/Bar Language Exchange · 2017 — 2018Oversaw staff activities and legal responsibilities while ensuring safety and health compliance. Maintained beverage quality, performed inventory management, and addressed customer complaints.ESL Instructor
Two2Talk · 2016 — 2017Developed daily lesson plans for multi-level adult ESL classes and taught skills in speaking, writing, reading, and listening. Organized extracurricular activities and utilized various teaching techniques to facilitate engaging learning experiences.Customer Service Representative
Telecontacs · 2015 — 2016Managed customer inquiries and ensured accuracy regarding pricing, delivery, and product information in a call center environment. Assisted the sales team and participated in market research to understand customer needs.C.E.O Founder
South Florida Interpretation Services · 2010 — 2015Founded and directed a company that provided translation and interpretation services across the USA, focusing on medical and legal cases. Scheduled appointments, responded to customer inquiries, and recruited interpreters across multiple languages.Translator/Interpreter
Black Diamond Languages Services · 2006 — 2011Served as a medical and legal translator and interpreter for workers' compensation cases. Provided door-to-door transportation services and scheduled follow-up appointments.Translator/Interpreter
Optimal Care Transportation and Translation · 2007 — 2011Functioned as a medical and legal translator and interpreter for workers' compensation cases, managing the transportation of patients and facilitating appointment scheduling.
Skills & Expertise
Education
- Bachelor Degree in Film ProductionMiami International University Of Art And design
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