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Colleen R. — Mid-Level Sales Manager from South Africa

Colleen R.

Mid-Level Sales Manager

South Africa 3-6 years
Open to offersNew to Platform
Languages
EnglishAfrikaans
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About

Colleen R. is a seasoned professional with a versatile background in administration, sales, and the tourism industry. With extensive experience at Waves Surf Shop as a Sales Manager, she adeptly managed daily operations, leveraging her skills in handling the Google Business Page and building client databases to enhance sales and customer service. Her role at Ankaa Ascent showcased her expertise in converting client inquiries into actionable bookings for international wildlife conservation volunteers, achieving a noteworthy 69% application-to-deposit conversion rate. At Oceans Campus, she excelled as a Sales Manager and Tour Guide, adeptly coordinating bookings and providing logistical support for adventure tours. Her competence in digital tools like MS Word, Excel, and Google Apps underpins her administrative efficiency. Colleen's additional experience includes bookkeeping, therapeutic reflexology, and volunteer leadership, contributing to her adaptable skillset in dynamic business environments.

Experience

  • Sales Manager

    Waves Surf Shop · 2020 — 2021
    Oversaw daily operations, customer service, and sales activities. Managed the Google Business Page and developed client databases while supporting online marketing and local advertising efforts.
  • Recruiter

    Ankaa Ascent · 2016 — 2016
    Promoted and arranged bookings for international wildlife conservation volunteers. Facilitated client communication and coordinated bookings, achieving significant conversion rates.
  • Sales Manager & Tour Guide

    Oceans Campus · 2011 — 2015
    Developed and maintained a lead database for conservation and media programs. Coordinated bookings for extreme adventure diving and tours and provided transport, guiding, and logistical assistance for clients.
  • Bookkeeper & Administrator

    BDO Spencer Steward / Sara Lee / Computer Associates · 2000 — 2003
    Handled bookkeeping to trial balance and supported general office administration. Ensured accurate documentation and reporting through client communication.

Skills & Expertise

Education

  • Diploma Therapeutic Reflexology
    Reflexology Institute SA · — — 2018
  • NVQ 3 Health and Social Care
    Thames Valley University · — — 2006
  • NVQ 3 A1 Assessing Candidates
    Thames Valley University · — — 2006
  • Diploma Basic Bookkeeping
    Damelin · 1999 — 1999
  • Diploma Pastel Accounting
    Damelin · 1999 — 1999
  • Diploma Practical Accounting
    Damelin · 1999 — 1999
  • Diploma Business Calculations
    Institute of Certified Bookkeepers · 1999 — 1999
  • Diploma Accounts 1
    Institute of Certified Bookkeepers · 1999 — 1999
  • Diploma Office Practice
    Institute of Certified Bookkeepers · 1999 — 1999
  • Diploma Business Economics
    Institute of Certified Bookkeepers · 1999 — 1999
  • Matric University Exemption
    Roosevelt High School · — — 1996

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