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Collins U. — Junior Administrative Assistant from Nigeria

Collins U.

Junior Administrative Assistant

Nigeria No experience yet
Open to offersNew to Platform
Languages
English
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About

Collins U. is a dedicated Virtual Assistant with a Bachelor of Science in Computer Science from Alex Ekwueme Federal University, Ndufu Alike Ikwo. Based in Enugu State, Nigeria, Collins excels in providing comprehensive Customer Support and Admin and Tech Support. His expertise spans technologies such as Microsoft 365, Windows 10/11, and Google Workspace. During his internship at Digital Dreams Academy, Collins honed his skills in full-stack development, software installation, and troubleshooting, enhancing team productivity through effective email management and scheduling. Proficient in tools like Zoom, TeamViewer, and AnyDesk, he is adept at delivering remote technical support. Collins has also completed an Introduction to Cybersecurity course with Cisco Networking Academy, equipping him with foundational cybersecurity knowledge. Fluent in English and Igbo, he is eager to apply his skills in a remote or administrative environment.

Experience

  • Full-Stack Development Intern

    Digital Dreams Academy · 2022 — 2022
    Resolved software installation and troubleshooting issues for teammates, enhancing productivity. Managed email communications and scheduling to facilitate daily operations. Created documents, reports, and presentations utilizing Microsoft Office and Google Workspace. Collaborated with team members to debug code and assess project requirements.
  • Technical Support Projects

    Company not specified · 2021 — Present
    Installed and configured Windows 10/11 systems along with basic networking. Provided remote assistance through TeamViewer and AnyDesk. Aided users with Wi-Fi setup, software installation, and device troubleshooting. Engaged in Cybersecurity fundamentals using Cisco and TryHackMe, acquiring hands-on experience with basic security concepts. Resolved technical issues for family and friends, enhancing device performance.

Skills & Expertise

Education

  • B.Sc. Computer Science
    Alex Ekwueme Federal University Ndufu · 2021 — 2025

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