Conrad R.
Junior Bookkeeping and Administrative Specialist
Actively lookingNew to PlatformPortfolios
About
Conrad C. is an experienced Bookkeeper and administrative specialist with over six years supporting operations across financial services, customer support, and the food industry. Having managed financial records and daily business operations for iChow-iChow Grill, he tracked sales, performed financial reporting, and oversaw inventory. As an Inbound Sales & Customer Support Specialist for Credit Glory, he resolved account and billing inquiries for US-based clients in a remote setup. Conrad also worked as a QuickBooks Support Specialist at Concentrix Philippines, helping users address bookkeeping discrepancies and navigate payroll, invoicing, and account setups. Proficient in QuickBooks Online, data entry, and CRM systems, Conrad consistently delivers well-organized, accurate records and responsive client support within operational and financial domains.
Experience
Inbound Sales & Customer Support Specialist
Credit Glory · 2025 — 2026Responded to inbound inquiries from US clients concerning credit and financial services. Assisted clients in resolving account issues, billing inquiries, and service-related questions. Showcased effective communication skills and problem-solving abilities in a fast-paced remote environment.Store Manager (Operations & Administrative Lead)
iChow-iChow Grill – Marikina · 2021 — 2025Oversaw daily operations focusing on sales tracking and financial reporting. Compiled weekly sales reports while monitoring cash flow. Managed inventory control, cost management, and expense oversight.QuickBooks Support Specialist (Technical Support)
Concentrix Philippines · 2020 — 2021Delivered support to QuickBooks users regarding payroll, invoicing, and account setup. Aided clients in addressing bookkeeping discrepancies and system challenges. Provided guidance on the accurate recording of financial transactions.Customer Service Representative
24-7 Intouch PH Inc. · 2018 — 2020Addressed customer inquiries related to billing and account troubleshooting. Ensured high levels of customer satisfaction through clear communication. Documented customer transactions and maintained precise data entry.Customer Service Representative
Foundever Philippines · 2014 — 2017Managed inbound calls providing technical support and billing assistance. Efficiently resolved customer issues with a focus on achieving high first-call resolution. Kept detailed records of customer interactions.
Skills & Expertise
Education
- Bachelor of Science in Information Technology (Undergraduate)STI COLLEGE – RECTO · 2010 — 2011
Interested in this professional?
Sign in as an employer to save this profile or invite Conrad R. to a job.
Sign in as an employer