coreste B.
Mid-Level Education ESL Teacher
Open to offersNew to PlatformAbout
Coreste L. is an experienced ESL Teacher and customer support professional with a Bachelor of Science in Computer Science majoring in Programming from Cebu Institute of Technology. With a strong history in the education sector across the Philippines, Cambodia, and China, Coreste has held roles such as Kindergarten Teacher at institutions including British International Academy, Learning International School, and Beijing International Academy, where duties involved creating and implementing lesson plans, evaluating student progress, and teaching subjects like Reading, Science, English, and Math. In the business process outsourcing industry, Coreste worked as a Call Center Agent and Chat Support Advisor with Primehub Outsourcing and Freight Process Outsourcing Inc., handling customer enquiries, providing product/service support, and building customer relationships. Demonstrating computer literacy with MS Word, MS Excel, MS PowerPoint, and specialized knowledge in platforms like Sentiments and Sharepoint, Coreste blends technical proficiency with hands-on experience in teaching and client service domains.
Experience
ESL TEACHER
ENOZ PHILIPPINES · 2025 — 2025Assisted students in achieving academic goals related to speaking English, provided feedback, supported the development of study habits, guided study skills, and ensured accurate attendance and punctuality records.Call center Agent - Lead Generation Analyst
Primehub Outsourcing Incorporated · 2023 — 2025Handled customer enquiries and responded to questions through in-person, phone, and online channels while delivering support and detailed product or service information.Chat Support Advisor Chat Support Representative
Freight Process Outsourcing Inc. · 2021 — 2023Managed customer enquiries through multiple channels, supplied comprehensive product or service details, built rapport with customers, and offered assistance with purchasing decisions.Kindergarten Teacher
Beijing International Academy · 2019 — 2020Developed lesson plans for subjects like Reading, Science, English, and Maths, instructed both full classes and small groups, observed and assessed students' strengths and weaknesses, taught social interaction skills, and graded assignments.Kindergarten Teacher
Learning International School · 2014 — 2017Prepared lesson plans for reading, science, and math, guided students on social interaction, and assessed their strengths and weaknesses.Kindergarten Teacher
Able Kids Academy · 2013 — 2014Designed and implemented a complete teaching plan, taught alphabet and numeracy as well as personal, social, and emotional skills, and organized relevant learning materials and resources.Kindergarten Teacher
Western International School · 2012 — 2013Created and followed structured teaching plans, delivered instruction in alphabet and numeracy, facilitated personal and social development, planned and used varied activities, maintained parent communication, assessed student progress, and adhered to safety and teaching standards.Pre-School Teacher
Footprints School · 2011 — 2012Prepared lesson plans, taught children basic skills, supported parental engagement, sustained a safe classroom environment, monitored progress and needs of children, maintained confidentiality, and supervised transportation routines.Part-time ESL Teacher
Hello American School · 2011 — 2011Developed lesson plans, administered assignments, managed the classroom effectively, assisted students in English speaking, guided study skills, fostered good study habits, provided feedback, and maintained attendance and punctuality.Kindergarten Teacher
Fredfort International School · 2010 — 2011Assisted in creating and following teaching plans, taught alphabet, numbers, and social skills, used various learning materials, motivated participation using songs and games, communicated with parents, identified students needing extra support, evaluated performance, and complied with teaching standards.Kindergarten Teacher
Mother of the Redeemer Academy · 2010 — 2010Formulated age-appropriate lesson plans for subjects including reading, math, science, history, and physical education, instructed on social skills and academic concepts, documented student strengths and areas for improvement, graded work, and implemented individualized classroom and safety rules.Call Center Agent (In-bound)
CITI Bank · 2010 — 2010Provided service through phones, emails, and faxes, utilized questioning and listening skills for effective telephone communication, managed tasks such as call transfers and message taking, addressed challenging calls, used appropriate online customer communication, built rapport, practiced proper telephone etiquette, and maintained flexibility for shift schedules.Kindergarten Teacher
British International Academy · 2006 — 2009Taught kindergarten students at the British International Academy; specific duties not detailed.Pre-school Teacher
St. Francis College · 2005 — 2006Served as a pre-school teacher at St. Francis College; detailed job responsibilities not provided.
Skills & Expertise
Education
- Bachelor of Science in Computer Science Major In ProgrammingCebu Institute of Technology · 2001 — 2005
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