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Cornelia E. — Virtual Assistant | Administrative Support | Customer Service | CRM Management from South Africa

Cornelia E.

Virtual Assistant | Administrative Support | Customer Service | CRM Management

South Africa No experience yet
Actively lookingNew to Platform
Languages
English
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Portfolios

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About

I’m a reliable and detail-oriented Virtual Assistant with over 8 years of experience in administration, customer service, sales, and marketing support.

I help businesses stay organized, improve customer communication, and manage daily operations efficiently. I’m confident working with CRM systems, handling emails, managing schedules, and supporting teams remotely.

I take pride in being proactive, professional, and easy to work with. My goal is always to make your workload lighter and your business run smoother.

🔹 Data Entry

🔹 Any administrative Support

🔹Customer Service

🔹 Leads Management

🔹Email Management

🔹Calendar Management

🔹Virtual Assistant

🔹Sales Support

🔹 Customer Support (Email & Chat, telephonically, directly and remotely)

🔹 Marketing Support

I’m currently available for remote work and ready to start immediately.

I aim to build long-term working relationships by consistently delivering reliable and high-quality support.

Experience

  • Recoveries Handler

    Pex-Kindertons Accident Management · 2025 — 2026
    Negotiated settlement agreements and liaised with UK third-party insurers, managed the administrative process for recoveries, coordinated file preparation for litigation, maintained client documentation, and communicated with clients on claim progress.
  • Customer Service

    Get More Corner Café · 2025 — 2025
    Delivered customer service tasks in a café setting. Stock Management. Cash handling support.
  • Control Room Operator

    Atlas Security · 2024 — 2024
    Coordinated alarm responses, managed dispatch communications, and handled tasks requiring quick decision-making in high-pressure situations.
  • Sales Representative

    Capital Growth · 2024 — 2024
    Engaged in sales-related responsibilities as part of the sales team.
  • Customer Service

    Engen Truckstop · 2024 — 2024
    Provided customer service support within a truckstop environment. Stock Management. Cash handling support.
  • Senior Sales Consultant / Second in Charge

    African Bank · 2016 — 2022
    Oversaw customer service and branch administration, provided staff training, led sales efforts, supported branch marketing activities, and contributed to asset management. Leads Management. Compliance Management.
  • Child Care Teacher

    Sprokiesland Educare · 2014 — 2014
    Performed child care and teaching responsibilities in an educare environment.
  • Customer Service

    Mr Video · 2013 — 2013
    Handled customer service support duties for a video rental business.

Skills & Expertise

Education

  • Advanced Certificate in Management (NQF6)
    Milpark Business School · 2020 — 2020
  • National Certificate in Banking Service Advice (NQF5)
    Milpark Business School · 2015 — 2015
  • Basic Computer Literacy
    Milpark Business School · 2015 — 2015
  • Matric/ High School Diploma
    Otto Du Plessis High School · 2013 — 2013

Photos

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