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Courtney M. — Senior Child Welfare Manager from United States

Courtney M.

Senior Child Welfare Manager

United States No experience yet
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About

Courtney M. is a seasoned Child Welfare professional based in Philadelphia with 17 years of specialized experience in permanency planning, adoption, and family support services at the City of Philadelphia Department of Human Services. In her role as Social Work Services Manager II and Adoption Permanency Worker, Courtney has a proven track record of managing complex caseloads, collaborating with multidisciplinary teams, and guiding hundreds of children and families to permanency. She is adept at navigating child welfare law, court processes, and regulatory compliance. Courtney's expertise includes conducting comprehensive assessments, home visits, and ensuring safe environments for children in care. She plays a critical role in Permanency Review Court hearings and adoption finalizations, maintaining meticulous case documentation in ECMS/PFDS systems. Courtney holds certifications in Direct Child Welfare from the University of Pittsburgh and is skilled in case management, permanency planning, and working within multidisciplinary collaboration frameworks.

Experience

  • Social Work Services Manager II / Adoption Permanency Worker

    City of Philadelphia – Department of Human Services · 2008 — 2025
    Oversaw complex caseloads to assist children and families in achieving permanency through adoption and PLC. Guided families during the adoption process, ensuring they made informed decisions while complying with legal and regulatory requirements. Worked with interdisciplinary teams, including legal and medical professionals, to create and implement personalized permanency plans. Performed comprehensive assessments, home visits, and follow-ups to promote safe environments for children in care. Reviewed child and family profiles for accuracy and regulatory compliance before final approval. Represented the agency at Permanency Review Court hearings and adoption finalization hearings upon judges' request. Maintained detailed case documentation within ECMS/PFDS, adhering to departmental and state regulations.

Skills & Expertise

Education

  • Bachelor of Arts, Anthropology & Psychology
    Montclair State University · — — 2001