Courtney C.
Mid-Level Sales Development Representative
Open to offersNew to PlatformAbout
Courtney C. is an accomplished Sales Development Representative with hands-on experience in remote sales roles across the appointment-setting, lead generation, and customer engagement sectors. At TAW, Courtney managed cold calling, market research, and relationship-building initiatives, leveraging CRM software such as Podio, HubSpot, GoHighLevel, and AgencyZoom to optimize lead management and customer interactions. While with Homeaglow, Courtney focused on appointment scheduling and client follow-up, utilizing CRM platforms to maximize operational efficiency and client satisfaction. At ACS VA, Courtney executed high-volume outbound sales calls, developed call scripts, and tracked customer data, contributing to improved outreach through strategic team collaboration. Courtney is proficient with outbound dialers including Kixie PowerDialer, Ringover, CallTools, and VICI Dialer, and is adept at adapting quickly within fast-paced online sales environments.
Experience
Sales Development Representative
TAW · 2024 — 2026Established and nurtured connections with potential clients through effective communication strategies. Conducted market research to pinpoint potential leads, enhancing outreach efforts. Managed customer interactions and tracked sales activities efficiently using CRM software. Worked alongside the sales team to improve lead qualification processes.Appointment Setter
Homeaglow · 2023 — 2024Scheduled appointments for clients by leveraging CRM software to efficiently manage leads. Followed up with calls to confirm bookings and boost client satisfaction. Partnered with colleagues to optimize communication processes and improve operational efficiency. Addressed client inquiries swiftly, ensuring a smooth appointment-setting process.Cold Caller
ACS VA · 2022 — 2023Performed cold calls to generate leads and enhance customer engagement. Managed customer information and tracked interactions efficiently with CRM software. Developed call scripts to enhance call quality and increase response rates. Collaborated with the sales team to refine outreach strategies based on feedback.
Skills & Expertise
Education
- Bachelor of Science: CriminologyPhilippine Countryville College Inc. · — — 2019
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