Creshell A.
Mid-Level Hospice Quality Assurance Specialist
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Creshell T. A. is a dedicated Hospice Quality Assurance & Documentation Specialist and Hospice Medical Virtual Assistant with over three years of experience working with U.S. hospice agencies. Operating from the Philippines, Creshell specializes in clinical documentation review, chart audits, and ensuring regulatory compliance, effectively aiding hospice teams in maintaining audit-ready medical records. With expertise in reviewing start of care, recertification, and continuous care documentation, she plays a significant role in reducing documentation deficiencies and enhancing chart accuracy. Her proficiency spans across multiple electronic medical record (EMR) platforms like Hospice MD, WellSky/Kinnser, and JNCloud, among others. Creshell is known for her meticulous attention to detail and ability to handle high-volume documentation, supporting clinical teams to deliver quality patient care efficiently. Her contribution to organizations includes ensuring Medicare-compliant documentation and enhancing workflow efficiency through collaborative efforts with interdisciplinary hospice teams.
Experience
Hospice Quality Assurance & Documentation Specialist
Medical Virtual Assistant – Quality Assurance & Consultancy · 2023 — 2026Reviewed and audited clinical records for accuracy and compliance, assisting U.S. hospice agencies in reducing documentation deficiencies prior to chart finalization. Prepared and examined Start of Care (SOC), Recertification, Routine Visit, PRN, Continuous Care (CC), and Supervisory Visit documentation to ensure timely chart completion. Assessed Plans of Care (POCs), Certification of Terminal Illness (CTIs), discharge summaries, and referral documentation for completeness. Reconciled medication profiles to enhance documentation accuracy and minimize inconsistencies. Conducted thorough chart audits to pinpoint documentation gaps and foster audit-ready medical records. Collaborated with interdisciplinary hospice teams to address documentation discrepancies and boost workflow efficiency. Maintained organized electronic medical records while managing high-volume documentation for multiple hospice agencies.Medical Virtual Assistant
MB Data Charting & Services / Hygieia Staffing & Placement Services · 2025 — 2026Assisted hospice nurses by completing RN and LVN documentation across various U.S. hospice agencies to lessen their documentation burden. Evaluated hospice charts to confirm documentation accuracy and compliance with agency and payer requirements. Aided in documentation corrections and participated in quality improvement initiatives to diminish revisions. Ensured timely chart completion by managing accurate documentation across several hospice EMR systems, utilizing Hospice MD, DSL, WellSky/Kinnser, Synergy, VeertualTech, Perfect/Notefied, JNCloud, and Hospice Center.Community Midwife
null · 2018 — PresentConduct assessments during prenatal and postpartum stages within the community and provide patient education. Advocate for breastfeeding, newborn care, and maternal wellness. Maintain precise clinical documentation and patient records while promoting preventive healthcare through education and follow-up care.Midwife / Clinic Owner
Cresh Lying-In Clinic · 2011 — 2017Provided comprehensive prenatal, labor, delivery, and postpartum care while ensuring precise patient documentation. Carried out maternal and fetal assessments to facilitate informed clinical decision-making. Formulated individualized care plans based on patient evaluations and clinical needs. Preserved thorough and accurate medical records, fostering continuity of patient care. Instructed patients and families on maternal and newborn health to promote positive health outcomes.
Skills & Expertise
Education
- Diploma in MidwiferyMartinez Memorial Colleges
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