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Cris J. — Mid-Level Virtual Administrative Assistant from Philippines

Cris J.

Mid-Level Virtual Administrative Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Cris Jayvee P. is a reliable Virtual Administrative Assistant based in Davao City, Philippines, with experience supporting international clients across e-commerce, healthcare, and creative industries. With a background as a Customer Service Representative & Supervisor at Under Armour US & Canada, he delivered customer support via voice and chat channels, met strict performance metrics, and served as a Subject Matter Expert. At Centene (Ambetter) US, he worked as a Quality Assurance Associate, auditing customer interactions and preparing analytical reports using Microsoft Office and Google Sheets. Most recently, as Social Media & Outreach Manager for a German/US Modelling Agency, Cris Jayvee managed outreach, daily administrative tasks, and multiple social media operations across creator accounts, utilizing platforms like CreatorHero and Discord to streamline workflows. His hands-on proficiency in CRM & data management is evident throughout his roles.

Experience

  • Social Media & Outreach Manager

    German / US Modelling Agency · 2023 — 2026
    Oversaw daily management of inboxes and engagement across various creator accounts while executing administrative responsibilities like application reviews. Employed tools such as CreatorHero, Infloww, DolphinAnty, and others to enhance operational efficiency.
  • Quality Assurance Associate

    Centene (Ambetter) US · 2023 — 2023
    Conducted audits of customer interactions to verify compliance with quality standards and performed evaluations using Calabrio. Prepared reports with Microsoft Office and Google Sheets to monitor performance.
  • Customer Service Representative & Supervisor (Voice & Chat)

    Under Armour US & Canada
    Provided voice and chat support, ensuring adherence to performance metrics while assisting customers with orders, replacements, and troubleshooting.

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