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Cris A. — Junior Safety Officer from Philippines

Cris A.

Junior Safety Officer

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
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About

Cris A. is an experienced Safety Officer with a background in both marketing and construction industries. At World-Tech Marketing Corporation and Alinsonorin Construction Services, he prioritized the health and safety of workers by educating them on hazard mitigation and ensuring compliance with safety guidelines and permits. As a Customer Service Representative at Teletech Philippines and TechMahindra in Cebu, he demonstrated strong problem-solving skills, particularly in resolving Tier 2 customer issues related to phones, networks, and wireless services. He expertly managed customer accounts, explaining bills, fixing billing errors, and assisting with payments, upgrades, and plan changes. Cris also educated customers on using apps and managing their accounts, contributing to an enhanced customer experience. His educational background includes a Bachelor of Science in Hospitality Management from the Professional Academy of the Philippines, complemented by certifications in Basic Occupational Safety and Health, Loss Control Management, and Hazard Identification, Risk Assessment, and Control.

Experience

  • Safety Officer

    World-Tech Marketing Corporation · 2025 — 2026
    Ensured worker safety and health within the company. Provided education on hazard mitigation and prepared necessary permits prior to work operations.
  • Safety Officer

    Alinsonorin Construction Services · 2025 — 2026
    Focused on the safety and health of workers. Offered guidance on hazard reduction and prepared permits before commencing work.
  • Customer Services Representative, Tier 2

    Teletech Philippines · 2023 — 2023
    Assisted customers with issues not resolved by Tier 1 support, addressing problems related to phones, networks, and wireless services. Explained billing details, corrected billing errors, and facilitated payments. Guided customers on app usage and account management.
  • Customer Service Representative

    TechMahindra, Cebu · 2021 — 2023
    Welcomed customers, addressing inquiries regarding purchases, returns, and exchanges. Provided efficient service to enhance the shopping experience. Informed customers about promotions and loyalty programs while assisting in various areas of the store as required. Handled troubleshooting for customer accounts, including points and access issues.

Skills & Expertise

Education

  • Bachelor of Science in Hospitality Management
    Professional Academy of the Philippines · — — 2022
  • Accountancy Business and Management
    Cebu Institute of Technology-University · — — 2018
  • Junior High School
    Naga National High School · — — 2016
  • Elementary
    Naga Central Elementary School

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