Criselda C.

Criselda A. is a seasoned professional with over 12 years of experience in Quality Assurance, Technical Support, and Executive Virtual Assistance, having worked with global firms like Texas Instruments Australia and Accenture. Her expertise includes multi-time zone calendar management, T2 technical troubleshooting, and executing high-stakes administrative operations with precision and empathy. Leveraging her nursing background, Criselda delivers medical-grade precision in remote environments. She has served as the primary technical contact at Yoummday, resolving complex software issues for educational purposes, and managed high-volume customer support operations at Reef Technology. Notably, she has a successful track record of handling escalations and financial processing in automated parking facilities. At AFNI Inc., she specialized in QA for major US telecommunications accounts, conducting daily call evaluations and maintaining quality standards across operations. Her clinical experience in nursing rounds out her versatility, having delivered bedside care and supported surgical teams in various hospital wards.