Crisfel J.

Crisfel John O. is a detail-oriented Quality Analyst with over two years of experience in driving quality assurance improvements through establishing benchmarks and conducting thorough audits. At VXI Global Holdings in Davao City, he played a pivotal role as a Quality Analyst for FOX and Microsoft XBOX, where he developed comprehensive test plans, crafted reports, and utilized Excel dashboards for efficient data visualization and reporting. His work included regular quality audits and analysis of performance data to identify trends and propose actionable solutions, ensuring strict compliance with industry standards. Previously, he excelled in technical support at AT&T Mobility by achieving KPIs and maintaining expert product knowledge. Crisfel John holds an undergraduate degree from the University of Mindanao and has consistently ranked #1 in quality analysis and technical support within his roles.