Cristal R.

Cristal O. is an accomplished Social Media Analyst with extensive experience at Runik Beach Club & Resort, where she excelled from 2024 to 2026. She is adept at monitoring various social media platforms such as Facebook, Instagram, TikTok, and LinkedIn, analyzing crucial metrics like reach, engagement, and follower growth. Cristal has demonstrated her ability to recommend effective strategies for enhancing social media campaigns while creating and presenting insightful reports to management. Alongside her social media expertise, Cristal possesses over seven years of experience in customer service, having worked as a Customer Service Representative at companies including Qualfon and Tech-Mahindra. Her strong background in communication skills and problem-solving underscores her ability to resolve customer concerns efficiently, process orders, and troubleshoot technical issues. Cristal's educational foundation is in English education, which enhances her capability in tailoring customer and client communications effectively.