Cristian I.
Mid-Level Technical Support Specialist
Open to offersNew to PlatformAbout
Cristian I. is a seasoned professional specializing in technical support with over 15 years of experience working at ANSES, a governmental institution. His career has been marked by expertise in resolving complex issues, database management, and providing on-site support. Cristian has a strong foundation in Python and SQL, supplemented by skills in manual quality assurance testing. As a Technical Support Specialist at ANSES, he maintained a high resolution rate of incidents and performed advanced equipment repairs. Additionally, he has experience as a Customer Service Agent and Database Administrator at the same organization, demonstrating proficiency in MySQL and using tools like Git and GitHub. Cristian holds a degree in System Analysis from Universitas Estudios Superiores and has completed multiple certifications, including Google's Cybersecurity and Data Analytics Certificates, reflecting his commitment to continuous learning.
Experience
Technical Support Specialist
ANSES – National Administration of Social SecurityFocused on resolving complex issues and repairing advanced equipment.Customer Service Agent
ANSES – National Administration of Social SecurityManaged technical documentation to support customer inquiries.Database Administrator / Technical Support
ANSES – National Administration of Social SecurityProvided second-level support and ensured database integrity.Administrative Assistant
ANSES – National Administration of Social SecurityHandled the management of digital documentation.
Skills & Expertise
Education
- Technical Analyst in SystemsUniversitas Estudios Superiores
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