Cristine J.

Cristine Joy J. is a dedicated professional with extensive experience in customer service, administration, and documentation management across various sectors including healthcare and tourism. She excelled as a Customer Service Representative at SPi Global CRM for Philippine Airlines from 2011 to 2015, where she managed inbound and outbound communication to ensure efficient flight bookings and ticket issuances. At Hinduja Global Solutions, she served as a Healthcare Associate, focusing on insurance verification and patient coordination, enhancing workflow efficiency from 2015 to 2019. Her role as a Document Controller/Admin Assistant with JM Enterprises LLC-OPC involved client record management and ISO certification renewal oversight. She effectively utilized Microsoft Office and Netsuite in these roles to streamline operations and ensure compliance. Additionally, she showcased her ability to manage social media and handle administrative functions directly supporting executive operations.