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cristine J. — Junior Banking Customer Service Representative from Australia

cristine J.

Junior Banking Customer Service Representative

Australia No experience yet
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Languages
English
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About

Cristine Joy E. is an accomplished Bank Teller in the retail sector, looking to transition into a broader role within the banking industry, specifically with BDO. With a proven record in handling client interactions, Cristine has processed daily transactions such as deposits, withdrawals, money transfers, and loan payments efficiently. She ensures accurate recordkeeping and compliance with documentation standards. Her role at the bank includes assisting customers with account queries and helping them open or close various financial products like savings accounts and mortgages. Cristine holds certifications as a Certified Teller Specialist and Certified Customer Service Representative, which underscore her commitment to delivering superior customer service. Her exceptional service was recognized when she was voted "Teller of the Year" in 2024. With skills in customer confidentiality and accounting practices, Cristine Joy E. aims to contribute to maximizing operational efficiency and elevating customer experience in the banking sector.

Experience

  • BANK TELLER

    BDO
    Handled daily client transactions such as deposits, withdrawals, money transfers, loan payments, and the sale of cashier’s checks. Ensured accurate record-keeping for each transaction while maintaining all necessary documentation in compliance with regulatory standards. Provided assistance to clients concerning various inquiries related to their accounts and bank products. Supported customers in the process of opening and closing checking accounts, credit cards, savings accounts, personal loans, and mortgages.

Skills & Expertise

Education

  • Bachelor of Science in Hospitality Management
    Northern Eastern Mindanao State University in Cantilan Campus · 2024 — 2025

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