Crizzy A.
Social Media Manager | Virtual Assistant | Customer Service Professional
Open to offersNew to PlatformAbout
Professional with 2+ years of experience providing result-driven support in social media management, virtual assistance and customer service. Proven ability to manage multiple social media platforms, collaborate effectively in remote environments, and efficiently resolve high-volume of 50+ daily customer inquiries
Why hire me
I am a dependable and adaptable professional who is committed to delivering high-quality work with integrity and professionalism. I bring experience in customer service and social media management, strong communication and problem-solving skills, and the ability to learn new tools quickly. I take initiative, pay close attention to detail, and enjoy helping businesses stay organized, improve customer experiences, and achieve their goals.
Experience
Social Media Manager / Virtual Assistant
Food Macro, LLC Blogging · 2024 — 2025• Managed 10+ multi-platform accounts on Facebook and Pinterest, driving traffic through targeted visual content and consistent posting. • Designed and developed 5+ recipe-focus profiles using Dolphin Anty, NstBrowser and Pinterest driving early account authority and protecting assets from platform bans. • Organized 20+ Pinterest boards using data-driven insights, contributing to sustained growth in monthly impressions. • Participated in regular performance reviews, to align with business goals and improve campaign performance.Customer Service Representative
TTEC Pampanga · 2023 — 2024• Handled a T-Mobile account while consistently meeting quality assurance and performance standards. • Promoted products and services that contributed to increased sales and customer satisfaction. • Contributed to workflow standardization across the team, supporting service quality and customer retentionKitchen Staff | Pizza Maker (On-the-Job Trainee)
Shakey's Pizza Restaurant · 2023 — 2023• Prepared and produced high-quality pizzas for dine-in and online orders while meeting food safety and presentation standards. • Maintained an organized kitchen and inventory system to support efficient operations and consistent product quality. • Consistently prepared customer orders on time while maintaining food presentation and quality standards.
Skills & Expertise
Education
- Bachelor of Science in Business Administration Major in Marketing ManagementPampanga State University · 2024 — 2028
- Senior High SchoolBulacan Ecumenical School · 2021 — 2023
Photos
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