cyndi L.
Mid-Level Operation and Finance Specialist
Open to offersNew to PlatformAbout
Cyndi L. A. Malaca is a highly skilled Property Manager with extensive experience in operations, finance, and digital marketing. She has served as the Operations & Finance Lead at Map Short Stays in Scotland, UK, where she manages day-to-day business operations, financial oversight, and team member leadership to ensure seamless guest experiences. Cyndi effectively handles guest communication, resolves escalations, and oversees team management. Her expertise extends to managing social media and digital projects for brand consistency and growth. Previously, she has held positions including Virtual Property Manager at Pure Luxury Living, Operation Manager at Hatta Mineral Water LLC in Dubai, and Procurement Manager at Dubai Crystal Mineral Water LLC. Cyndi is proficient in using tools such as Microsoft Office, Slack, and Adobe Photoshop, supporting her robust coordination and administrative skills.
Experience
Operations & Finance Lead
Map Short Stays · 2024 — PresentManage daily operations while overseeing financial aspects. Ensure effective guest communication, address escalations, and maintain response standards. Guide a team, establishing clear expectations and performing weekly assessments. Oversee property cleanliness, maintenance requests, and emergency procedures. Create and reconcile invoices in Xero, manage communications with cleaners, and prepare monthly financial reports.Virtual Property Manager
Pure Luxury Living · 2021 — 2022Handle administrative duties, tenant communication, and coordinate property maintenance. Process rental payments and manage lease agreements while maintaining customer records. Provide exceptional customer service and address inquiries and issues efficiently. Advertise vacancies and ensure a positive relationship with tenants.Customer Service Representative
LEAD GEN · 2022 — 2022Provide customer support, addressing inquiries and resolving issues. Maintain customer records while helping in upselling and cross-selling products and services.Operation Manager
Hatta Mineral Water LLC · 2016 — 2019Oversee operational processes, including production and quality control. Collaborate with sales and marketing to enhance operational efficiency, ensuring product delivery meets company standards.Procurement Manager
Dubai Crystal Mineral Water LLC · 2010 — 2013Control procurement budgets, manage inventory, and oversee supplier relationships. Negotiate contracts, approve purchase orders, and ensure timely delivery of goods and services.Property Manager/Executive Assistant
Kamsar General Trading LLC · 2010 — 2013Manage all property-related tasks, ensuring maintenance arrangements and promoting available properties. Handle financial aspects like collecting payments and controlling operating expenses.
Skills & Expertise
Education
- BS NursingIloilo Doctor’s College · 2002 — 2006
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