Cynthia O.
Mid-Level Project Manager
Open to offersNew to PlatformAbout
Cynthia B. O., an accomplished Project Manager, HR Generalist, and Sales Manager, has extensive experience in overseeing and executing complex projects across multiple industries, including IT and banking. With a background in Project Management utilizing Agile and Waterfall methodologies, she has managed end-to-end integration of banking applications using tools like Mulesoft and JIRA. Cynthia has coordinated with stakeholders and teams to ensure seamless project execution and has been instrumental in implementing secure IT solutions. Her tenure at Metrobank and Trust Company and Ascendion Digital Solutions Phils showcases her expertise in API integration, project governance, and data security. She has also led Vendor Management tasks at Gatessoft Corp., ensuring that vendor performance aligns with contract obligations. Cynthia is a graduate of Centro Escolar University, holding a BS in Psychology, and she effectively applies her knowledge in client relations and human resources to improve organizational processes and outcomes.
Experience
Delivery Manager
Metrobank and Trust Company · 2023 — 2026Provided tactical and strategic guidance to the integration team, focusing on API design and implementation. Oversaw multiple projects within ITG, employing Agile and waterfall methodologies to guarantee comprehensive project delivery. Managed banking application projects such as payment gateways and core banking systems using Mulesoft, while coordinating with stakeholders, developers, and QA teams to ensure successful execution. Developed project plans, schedules, and resource allocation strategies, identified and mitigated risks, and coordinated with developers to troubleshoot technical issues. Ensured data security and regular vulnerability assessments were conducted, and facilitated communication with technical architects to meet business and technical API requirements.Project Manager
Bloomberry Resorts and Hotels Inc. · 2022 — 2023Managed diverse projects within the ITG framework, primarily utilizing Agile methodologies for project management. Directed the development of a continuous delivery pipeline to enhance project delivery quality and speed. Created and maintained comprehensive project and work plans, while preparing detailed status reports to communicate timelines and quality metrics. Monitored project budgets, documented associated risks and issues, and facilitated stakeholder meetings to ensure compliance with policies and regulatory standards. Conducted post-implementation activities and maintained accurate project documentation.Project Manager
GATESSOFT CORP. · 2013 — 2022Handled vendor management tasks, working collaboratively with both external vendors and internal personnel. Guided the onboarding of new services, ensuring compliance with management processes during transitions. Monitored vendor performance to align with contractual obligations, while resolving project lifecycle issues proactively. Developed and implemented effective project plans, engaged in the alpha testing of software, and served as a subject matter expert to facilitate project implementation. Collaborated closely with clients to establish goals and achieve project objectives.
Skills & Expertise
Education
- BS. PsychologyCentro Escolar University (CEU) · — — 1993
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