Cyubahiro E.

Eric C. is a seasoned IT professional based in Kigali, Rwanda, bringing extensive experience in technical support and infrastructure management. As a Senior I.T. Officer, he excels in the installation, configuration, and maintenance of operating systems, applications, and hardware, ensuring seamless business operations. His role involves setting up user accounts, onboarding, and training new staff, while efficiently managing help desk tickets for timely issue resolution. Eric gained valuable experience as a One Laptop Per Child Trainer with REB, enhancing technology education for primary school teachers across Rwanda. His tenure as an IT Officer at PAL involved managing computer systems, servers, and networks, maintaining optimal performance, and securing company data through regular backups. A graduate in Information Technology (Networks & Communication Systems) from the Adventist University of Central Africa, he holds a CompTIA A+ certification, demonstrating his technical proficiency and commitment to advancing IT solutions.