0 viewsTalent
Czarina K. — Junior Customer Service Representative from Philippines

Czarina K.

Junior Customer Service Representative

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Czarina K., a graduate in Tourism Management, brings her customer service expertise to the forefront with hands-on experience in hotel front office operations, travel documentation, and administrative support roles. Based in Iloilo City, Philippines, she has effectively managed customer inquiries and online sales as a self-employed small business owner, showcasing her skills in order management and customer communication. Her practical training includes 600 hours as a Front Office Associate at Ferry Mar Hotel and additional experience at Hotel Santa Monica, where she adeptly handled guest inquiries and supported daily hotel operations. At Amazing Trails Travel and Co., Czarina supported clients by assisting with travel and visa documentation, further honing her skills in customer inquiries and administrative tasks. Her proficiency with technology and strong organizational capabilities make her adaptable to various operational environments.

Experience

  • Small Business Owner / Online Seller

    Self-Employed
    Oversaw customer inquiries, managed orders, handled transactions, and engaged in online communication.
  • Travel Assistant / OJT

    Amazing Trails Travel and Co.
    Supported the processing of travel and visa documentation, along with assisting with administrative tasks and client inquiries.
  • Front Office Associate / OJT

    Ferry Mar Hotel and Residences
    Provided support for front office operations, managed guest inquiries, handled requests, and contributed to daily hotel activities.
  • Front Office Associate / OJT

    Hotel Santa Monica
    Assisted guests by addressing their needs and inquiries, while also supporting daily front office and hotel operations.

Skills & Expertise

Education

  • Bachelor of Science in Tourism Management
    University of San Agustin · — — 2026
  • High School
    St. Roberts International Academy
  • Elementary Education
    Iloilo Sun Yat Sen High School

Interested in this professional?

Sign in as an employer to save this profile or invite Czarina K. to a job.

Sign in as an employer