Daiane S.

Daiane S. is a seasoned professional in the cruise and hospitality industry, specializing in international customer support and client relations. With over 12 years of experience, she has worked with renowned companies like Virgin Voyages, Royal Caribbean International, and Costa Cruises, offering exceptional service to guests from diverse cultures. Her career has been marked by strong problem-solving abilities, effective communication in English, and an unwavering commitment to maintaining service quality under pressure. Most recently at Virgin Voyages, she delivered personalized service and deftly managed guest requests as a server and assistant server in high-demand settings. At Royal Caribbean and Costa Cruises, she honed her skills in fast-paced, multicultural environments. Additionally, Daiane's role as a bilingual receptionist at Hotel Ibis & Mercure involved managing front-desk operations and assisting international guests. She holds a Bachelor’s Degree in Business Management from UNIP Universidade Paulista and is fluent in Portuguese, English, and Spanish, with basic proficiency in Italian.