Daleen J.
Mid-Level Financial Systems Analyst
Open to offersNew to PlatformAbout
Daleen J. is an accomplished financial and systems professional based in Knysna, Western Cape, South Africa, with a robust background in accounting, auditing, and investment software environments. She has extensive experience analyzing portfolio data, validating system outputs, and ensuring accuracy in financial reporting. Her expertise in financial data analysis & interpretation and investment systems & performance analytics, particularly in Opturo environments, emphasizes her proficiency in quality assurance and structured problem-solving. Currently, as a Consultant at Exigere Tech, she diagnoses and resolves system-related issues, analyzes user queries, and conducts quality assurance testing. Previous roles include Implementation Administrator at Exigere Consulting and providing remote customer support at Amazon. Over her diverse career, she has also held various financial positions and managed audit functions at TELKOM SA. Daleen's academic credentials include a B.Com in Accounting and an Advanced Tax Certificate from the University of Pretoria.
Experience
Consultant
Exigere Tech · 2025 — PresentConduct initial diagnosis and resolution of system-related issues through the service desk, troubleshoot user queries in investment software environments, and suggest structured solutions while ensuring compliance with SLAs and internal processes. Perform quality assurance testing on system updates and releases, and develop and maintain technical documentation and user guides.Implementation Administrator
Exigere Consulting · 2022 — 2025Assisted in the implementation of investment software solutions for clients, conducted system testing, validation, and quality assurance. Analyzed financial data outputs for accuracy and consistency while creating user documentation, tutorials, and process guides. Managed service desk operations and addressed client support requests, focusing on financial reporting and performance data.Customer Service Associate (Remote)
Amazon · 2021 — 2022Provided remote customer support in a high-volume setting, focusing on resolving complex queries with an emphasis on clarity and accuracy.Personal Assistant (Private)
null · 2014 — 2020Delivered administrative and personal support to various clients, managing schedules, finances, and daily coordination tasks.Accountant & Financial Roles
Various Companies · 2005 — 2014Executed full accounting, tax, and financial reporting functions including the preparation of financial statements and audit support. Handled costing, payroll, VAT, and reconciliations while overseeing financial operations in the hospitality and service sectors.Manager – Internal Audit & SAP Implementation
TELKOM SA · 1991 — 2005Oversaw internal audit functions and evaluations of business processes. Participated in the implementation of SAP systems and process alignment while leading teams to ensure compliance with financial controls.
Skills & Expertise
Education
- B.Com (Accounting)University of Pretoria
- Advanced Tax CertificateUniversity of Pretoria
- Management Development Program (MDP) ( I Year Program)UNISA
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